Faqs

What products does Rorano offer?
Rorano specializes in trendy fashion and accessories for men, women, and kids, including stylish apparel, watches, handbags, purses, glasses, and more.

Where is Rorano based?
Rorano is based in the UK and offers a wide range of fashionable products to customers worldwide.

How can I contact Rorano for inquiries?
You can reach us via email at info@roranosales.co.uk, call us at 07884909530, or use the contact form on our website.

What is your refund policy?
Items can be returned within 30 days of purchase if they are unused, in original condition, and with tags intact. Certain items like gift cards and clearance products are non-refundable.

How long does shipping take?
Standard shipping typically takes 5-7 business days, while express shipping takes 2-3 business days. Orders are processed within 1-3 business days.

Do you offer order tracking?
Yes, tracking information is provided via email once your order has been dispatched.

Is my personal information secure with Rorano?
Absolutely! We implement robust security measures to protect your data and only use your information for order processing, communication, and improving your shopping experience.

What payment methods are accepted?
We accept various secure payment methods. Specific options can be found during checkout on our website.

Can I make changes to my order after placing it?
If you need to make changes, please contact us as soon as possible at info@roranosales.co.uk or 07884909530. Changes are subject to the status of your order.

Do you ship internationally?
Yes, Rorano offers international shipping. Shipping costs and delivery times will vary depending on the destination and shipping method chosen.