Refund Policy

At Rorano, we want you to be fully satisfied with your purchase. If for any reason you’re not, please review our refund policy below:

Eligibility for Refunds:

Items must be returned within 30 days of purchase.

Products should be in their original condition, unused, and with tags intact.

Non-Refundable Items:

Gift cards, clearance items, and personalized products are non-refundable.

Return Process:

Contact us at info@roranosales.co.uk or call 07884909530 to initiate a return.

Provide proof of purchase, and we will guide you through the return process.

Refund Processing:

Refunds will be processed to the original payment method within 7-10 business days after receipt of the returned item.